Mar 30, 2016 · Passengers can chat with KLM support inside Messenger. Digital boarding passes aren’t anything new, but Messenger’s conversational interface is.
Jun 23, 2016 · KLM’s new Messenger app will store your boarding pass. The travel industry was one of the early adopters of social media platforms like Twitter and Facebook, first as a means of distributing information and then later for customer assistance, although in some cases with mixed results.
Thanks to a partnership between Facebook and KLM, passengers will now be able to use Messenger for boarding passes, flight info, and customer service.
If they agree while booking a ticket, KLM will then start up a chat thread, where it’ll send booking confirmation, flight status, and any scheduling changes. It’ll also send over a boarding pass, which passengers will be able to use to get through security and onto their flight.
Flyers on KLM will be able to pull up things like their boarding passes, itineraries and frequent flyer number, get check-in reminders and flight status updates, rebook flights, and contact
Mar 30, 2016 · Passengers on KLM Royal Dutch Airlines have a new way to check in—Facebook Messenger. The airline on Wednesday announced that customers around the world can now use Facebook’s chat app to check
Facebook and KLM Royal Dutch Airlines have joined hand together and launched a service where user can receive flight updates through messenger and also get their boarding pass for KLM flights that would let them go through security and onto their flight.
KLM passengers can check-in and get their boarding pass via Facebook Messenger. KLM Royal Dutch Airlines has launched a Facebook Messenger service for passengers, providing booking and check-in confirmation, boarding pass and flight status updates.
Facebook vice president of messaging products David Marcus announced in a post that KLM passengers can use the application to access itineraries, updates, check-in notifications and boarding
KLM offers you to receive your flight documentation via Messenger. After booking your flight on KLM.com you can choose to receive your booking confirmation, check-in notification, boarding pass and flight status updates via Messenger.This makes your travel information easy to find in a single place, available at the airport, en route or at home.